Knobs Direct is committed to protecting your right to privacy when visiting our site. We recognize that when you share your personal information with us, you expect us to treat that information in a serious and responsible manner. What we won't do is sell, trade, share or rent your personal information to any other person, company or organization. This privacy statement discloses what information we gather, how we use that information, and how you can correct or change that information.

Security

Our site has security measures in place to protect against loss, misuse and alteration of the information under our control, including without limitation protecting information behind a firewall, encrypting your ordering information so that it cannot be read by a third party during transmission, and providing a secured intranet barrier between our servers and the Internet.

We use Secure Socket Layers(SSL) Protection to protect your orders. This means your personal information is scrambled (encrypted) as it travels over the Internet. That way your name, address, credit card number, etc., cannot be read by a third party. Your browser will display icons to indicate when you have arrived at a secure page.

Registration and Order Forms

If you choose to register with Knobs Direct or to place an order with us, we may ask that you provide us with contact information (name, company, address, and email address), financial information (purchase order or credit card numbers), demographic information (zip code, type of industry, etc.) and unique identifiers (tax ID number). We may use your contact information to acknowledge your order, inform you of your order's shipping status, or to clarify information regarding your order. In addition, we may use your information to occasionally send you information regarding our products, services or pricing. If you do not wish to receive any future mailings, please see the choice/opt-out section below.

Financial information is strictly used only to bill you for your products and to check your qualifications for registration (credit application). We may use demographic information to develop summary - but not individual - reports for our advertising partners so that we may determine how effective our (small) advertising investments are. In addition, our sales and marketing departments may also use demographic information to measure interest in our products.

Surveys

Knobs Direct may invite you to participate in an online survey, although, participation is never required. If you choose to participate, we may ask you to disclose contact or demographic information. Again, this information will not be sold or shared to any third party; it will however, be used for market analysis or to send you information regarding our products and services.

Information Requests

You may be able to request information on our site regarding our products and services, including engineering support and customer service, by using online forms. We ask that you provide certain contact information to allow us to fulfill your request and send you information.

IP Addresses

We may use your IP address to help diagnose problems with our servers, administer our site, and gather broad demographic information to measure general interest in our products and to share with our advertisers on a summary, not individual basis.

Cookies

Our servers may place small bits of text or "cookies" onto your computer's hard drive. Cookies enable us to keep track of the items you place in your shopping cart and to keep track of your password so you do not have to re-enter it each time you visit our site. For added security, we never save your credit card numbers in this text file. The number must be entered each time you purchase online. Cookies cannot be used to access any type of data on your computer. If at any time you decide you don't want to receive cookies, you can easily disable this function on your browser. However, our shopping cart needs cookies to process your order. If you have disabled cookies on your browser, you must enable them temporarily to order our products online.

Choice/Opt-out

Knobs Direct provides you with the opportunity to opt-out of receiving communications from us at any point where we request information. If you do not wish to receive future communications from us, please contact us by sending and email to info@knobsdirect.com.

Correct/Update

If you want to change or modify information you have previously provided to us, please send us an email at info@knobsdirect.com.

Contacting the Webmaster

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact: